Freeman Real Estate Cookie Policy
1. Introduction
Freeman Real Estate (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal data is handled transparently and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR). This Cookie Policy explains what cookies are, how we use them, and how you can manage your cookie preferences.
2. What Are Cookies?
Cookies are small text files that are stored on your device when you visit our website. Cookies allow us to recognize your device and store information about your preferences or past actions. Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your device until deleted or expired, while session cookies are deleted when you close your browser.
3. Types of Cookies We Use
We use the following categories of cookies:
• Strictly Necessary Cookies:
• These cookies are essential for the website to function correctly. Without these cookies, certain services you request, such as secure login, cannot be provided.
• Example: Authentication cookies that help prevent fraudulent use of user accounts.
• Performance Cookies:
• These cookies collect information about how visitors use our website, such as which pages are most frequently visited. They help us improve the website’s functionality and performance.
• Example: Analytics cookies that track user interactions on the site, such as Google Analytics.
• Functionality Cookies:
• These cookies allow our website to remember choices you make (such as your username, language, or region) and provide enhanced, personalized features.
• Example: Cookies that remember your preferences to avoid repeating the same settings each time you visit.
• Targeting/Advertising Cookies:
• These cookies are used to deliver relevant ads to you and to track the effectiveness of our advertising campaigns. They may be placed by us or by third-party advertising networks.
• Example: Cookies used by advertising networks like Facebook Ads or Google Ads to deliver personalized advertisements.
• Third-Party Cookies:
• In addition to our own cookies, we may also use third-party cookies to report usage statistics, deliver advertisements, and provide additional functionality.
• Example: Embedded videos from YouTube or social media sharing buttons from platforms like Facebook or Twitter.
4. How We Use Cookies
We use cookies to:
• Provide Essential Services: Ensure our website operates correctly and that services like account logins and transactions function smoothly.
• Enhance User Experience: Personalize your experience by remembering your preferences and improving website functionality.
• Analyze Usage Patterns: Gather data on how users interact with our site to optimize and improve the content and structure.
• Deliver Targeted Advertising: Show you relevant advertisements based on your browsing behavior and preferences.
5. Legal Basis for Using Cookies
We use cookies based on the following legal grounds:
• Consent: For non-essential cookies (e.g., performance, functionality, and targeting cookies), we rely on your consent. You can withdraw your consent at any time by adjusting your cookie settings.
• Legitimate Interests: For cookies necessary for the operation of our website, we rely on our legitimate interests to ensure the proper functioning of our services.
6. Managing Your Cookie Preferences
You have the right to control the use of cookies on our website. You can manage your cookie preferences in the following ways:
• Browser Settings: Most browsers allow you to refuse or accept cookies. You can also delete cookies that have already been set. The method for doing this varies from browser to browser. Refer to your browser’s help section for instructions.
• Cookie Consent Banner: Upon your first visit to our website, you will be presented with a cookie consent banner that allows you to accept or reject different categories of cookies. You can change your preferences at any time by accessing the cookie settings on our website.
• Opt-Out Links: Some third-party services provide specific opt-out mechanisms. We provide links to these services where applicable.
7. Data Sharing and Third-Party Cookies
We may share data collected by cookies with third-party service providers that help us analyze website usage, deliver personalized advertisements, and improve our services. These third parties are obligated to protect your data in accordance with GDPR and other applicable laws.
• Third-Party Providers: We work with partners like Google Analytics, Facebook, and others who may set cookies on your device. Please review their privacy policies to understand how they manage your data.
8. International Data Transfers
Some of our third-party partners may be located outside the European Economic Area (EEA). Where data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as the use of Standard Contractual Clauses (SCCs) or equivalent measures.
9. Data Retention
Cookies are stored on your device for different periods of time, depending on the type:
• Session Cookies: These are temporary and are deleted once you close your browser.
• Persistent Cookies: These remain on your device until they expire or you delete them. The retention period will vary depending on the purpose of the cookie.
10. Your Rights
Under GDPR, you have the following rights in relation to your personal data:
• Right to Access: You can request access to the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccuracies in your data.
• Right to Erasure: You can request the deletion of your personal data.
• Right to Restrict Processing: You can request that we limit the processing of your data.
• Right to Object: You can object to the processing of your data for direct marketing purposes.
• Right to Data Portability: You can request that your data be transferred to another service provider.
To exercise any of these rights, please contact our Data Protection Officer at team@freemanrealestate.co.uk.
11. Data Breach and Security
We take the security of your data seriously. If we identify any breach involving cookies that compromises your personal data, we will notify you and the relevant authorities as required by law.
12. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. Any significant changes will be communicated to you through our website or directly if necessary.
13. Contact Us
If you have any questions or concerns about this Cookie Policy or our data protection practices, please contact us at:
• Email: team@freemanrealestate.co.uk
• Phone: 0121 752 1654
• Address: 46 Belwell Lane, Sutton Coldfield, b744TR